Web Plugins Reviews

Hotjar Review : Overview, Pricing, Features

Hotjar is an advanced powerful tool that gives you the true & big picture of how to improve your site’s user experience and performance conversion rates. It is a best dashboard application that reveals the online behaviour of your users. It is a complete website and mobile or desktop analytics tools enabling users, web developers, analysts and many more to optimize the usability conversion rate of their websites. The tool is powerful, fast, well designed and instantly actionable software. It provides the advanced reporting, intuitive dashboard with innovative features that makes it the preferred rank tracking tool of thousands of SEO professionals and business owners across the world.

Hotjar Company Overview

Hotjar Review

Hotjar was founded in Malta (2014 year) by Dr. David Darmanin (Founder & CEO) to build a collaboration SEO tool. The headquarter of the company is in Malta. The product is an all one solution that includes heatmaps, visitor recordings, conversion funnels, form analysis, surveys and many more. The product is self service cloud business intelligence application software company.

As per my experience the product best thing about this product is a most reliable platform for providing a browser-based dashboard that allows the business users to connect to many data services, automate data retrieval, analyse and then transform the data for business intelligence.

Hotjar Review: Products & Features

Features of Hotjar
  • Multi device support: The product provides all in one solution software and all features of its product track and work on desktop, mobile, tablet versions of your website.
  • Incoming feedback: The product provides the facility of feedback for your visitor’s responses. It is an easy way to leave instant visual feedback on your website or application.
  • Form analysis: The tool also improves your online form completion rates by discovering which fields take too long to fill, which are left blank and why visitors abandon your form and page.
  • Conversion funnels: You can easily be identifying on which page and on which step your most of visitors are leaving your site.
  • Powerful targeting: The product target visitors that are using URLs, device or custom, javascript triggers.
  • Data exports: The tool helps in to download or schedule automatic emails reports of your data in various formats such as PNG, JPEG, PDF and CSV formats.
  • Unlimited features: You can get unlimited dashboards and widgets and monitor everything without any limits.
  • Basic features: The product has all basic features in one software that saves a lot of times of business organisations by providing unlimited users & responses, historical data, exports, sharing options, customizations and many more.
  • customer support: The product provides the excellent customer support for its users by 24/7/365 with customer support team. With help of this videos you can changes your website layout.
  • Supported devices: The tool is supported by windows, linux, mac and web-based devices.
  • Language support: The product is available in supported languages such as USA, UK, Canada and international.

Must Check : Ranktracker Review : Best Rank Tracking Solution

Pricing of Hotjar

Product & Pricing of Hotjar

The product offers various plans with innovative features such as personal, business and agency plans.

Personal
Basic plan Plus
Free forever $29/ month
2000 pageviews / day 10000 pageviews / day
Limited reports Unlimited reports
Unlimited users Unlimited users
Data storage for 3 months Data storage for 6 months
15-day free trail
 Business

It offers the plans for all sizes of businesses.

20,000 pageviews / day $89 / monthly
50,000 pageviews / day $189/ monthly
1,20,000 pageviews / day $289/ monthly
4,00,000 pageviews / day $589/ monthly
8,00,000 pageviews / day $989/ monthly
20,00,000 plus pageviews / day Contact to customer support
All business plans are including:

·         30-day money back guarantee

·         Unlimited users

·         Data storage for 1 year

·         Removal of hotjar branding

·         Access to advanced features

·         15-day free trail

Agency account

Please contact to customer support service for avail this plan

30- day trail
Unlimited client sites in one central account
Invite client users to see and manage their data
Discount volume pricing
Rebrand the hotjar interface with your logo

Pros and Cons of Hotjar

Pros

  • Free trail: The product is also providing the free 30-day trail including variety of features for newcomers.
  • Excellence customer support: The product provides the excellent customer support for its corporate customers and for users by 24/7/365 with customer support team.
  • Easy installation & Setup: Installation setup is quick and very simple using one script with support for hundreds of platforms and there is no technical team is required for this easy installation process and 99.99% Uptime. Anyone who have computer or web skills can easily setting up with in short span of time. If you have any trouble shoot in install, then management team is available to help you.
  • Export & Share: The tool helps you to export responses in CSV or XLSX format.
  • Additional features: The product has all basic features in one software that provides the unlimited users, unlimited responses, CSV, excel data dashboards with fair pricing and innovative features.
  • 100% Transparent: The product delivers the 100% transparency towards its users.
  • Free upgrade: You get free upgrades to all future notifications and release of new features.
  • Security and privacy: The product has giving the security facility towards its users, provides the SSL encryption to protect data transmissions.

Cons

  • Expensive: The product is more expensive from small users and various plans are expensive as compared to other products.

Customer Support

Hotjar offers a real support free charge of services to its users in 24 X 7 X 365 in a year (24 X 7 live support). The product offer one of the best support teams in the world. The support team is available to assist you for vendor support. If any query or troubleshoot & FAQ in this platform and have any query regarding its difficulty in dashboards, widget, mobile apps, integration, desktop apps, email tools, applications features, account basics, payments & billing and terms & conditions, then you can visit their help desk and a customer support team that provides the service to its customers.

You can contact to support assistance by following ways:

  • telephone
  • email or chat.

Refund policy

Hotjar does not provide the refund policy and warranties towards its customers. The product is not obliged to provide you a refund at anytime. All payments are related to products are final and non-refundable. In some cases, you shall be entitled to be a pro rata refund of all fees. The product has a various plan that provides the 30-day money back guarantee plans.

Conclusion

Hotjar is an advanced powerful tool that gives you the true & big picture of how to improve your site’s user experience and performance conversion rates. It is a best dashboard application that reveals the online behaviour of your users. The product is an all one solution that includes heatmaps, visitor recordings, conversion funnels, form analysis, surveys and many more. The product is self service cloud business intelligence application software company.

In despite pros of this product, the tool is more expensive from small users and various plans are expensive as compared to other products.

In end of our product review, as per my opinion it is an excellent Hotjar SEO platform tool for online business organisations. Each enterprise has different requirements and requires the application according to their best suit needs. No other platform can offer perfect functionally except Hotjar tool. It is expensive for purchase of small & medium business, large business entrepreneur to operate this. You must choose this tool according to your business needs and products. I suggest that once you better understand the use of notification bars and features, Invest the money in paid plans that work best for you.

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